Privacy Policy

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website or services.

1.1 Information You Provide

• Contact information: name, email address, phone number, postal address.
• Reservation and order details: booking dates, party size, special requests, order history.
• Messages and feedback: content submitted through contact forms, emails, or surveys.
• Payment information: when you place orders or purchase gift cards through third-party payment processors (we do not store full payment card details unless you explicitly enable a payment feature that stores them).

1.2 Information We Collect Automatically

• Usage data: IP address, browser type and version, operating system, referral source, pages visited, time and date of visits, and other diagnostic data.
• Cookies and tracking technologies: to provide and improve our services and to remember your preferences. See Cookies below.

2. How We Use Your Information

We use the information we collect for purposes that may include:

• Providing, operating, and maintaining the website and our services;
• Processing reservations, orders, and payments;
• Responding to your inquiries, requests, and customer service needs;
• Sending updates, confirmations, and promotional communications (where you have consented);
• Analyzing and improving our website, marketing, and services;
• Preventing fraud and ensuring security and compliance with applicable laws.

3. Cookies, Web Beacons, and Similar Technologies

We and our partners use cookies and similar technologies to collect and store information when you visit our site. Cookies help us:

• Remember your preferences and settings;
• Understand and analyze site usage and trends;
• Deliver targeted advertising and marketing (when applicable).

You can control cookies through your browser settings. Blocking some cookies may affect your experience on the site.

4. Third-Party Services and Links

We may share data with third-party service providers who perform services on our behalf, including but not limited to:

• Website hosting and maintenance providers;
• Reservation and ordering platforms;
• Payment processors (e.g., Stripe, PayPal) — payment processing is handled by the payment provider and subject to their privacy policies;
• Analytics providers (e.g., Google Analytics) to analyze traffic and usage;
• Advertising and marketing platforms (e.g., Facebook, Instagram) if you opt into targeted promotions.

These third parties may have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes. Our website may contain links to third-party sites; this policy does not apply to those sites. We encourage you to review their privacy practices.

5. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. While we strive to use commercially acceptable means to protect your personal data, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information and the context in which it was collected.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, which may include:

• The right to access the personal data we hold about you;
• The right to correct or update inaccurate or incomplete information;
• The right to request deletion of your personal data, subject to legal exceptions;
• The right to object to or restrict our processing of your data;
• The right to withdraw consent where processing is based on consent;
• The right to data portability, where applicable.

To exercise these rights, please contact us using the contact details below. We may ask you to verify your identity before processing requests.

8. Children's Privacy

Our services are not intended for use by children under the age of 13 (or higher minimum age where required by local law). We do not knowingly collect personal information from children. If we become aware that a child under the applicable age has provided personal information, we will take steps to delete such information.

9. International Transfers

Information collected may be stored and processed in the country where our service providers operate. If you are located outside that country, your data may be transferred to, stored, and processed in a country with different data protection laws. We will take steps to protect your personal information in accordance with this policy and applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made we will revise the "Effective date" at the top of this page. Significant changes may be communicated by email (when applicable) or by a notice on our website.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: [email protected] (replace with your actual contact email)
• Address: Remington's Gastropub — [Street Address], [City], [Country]
• Phone: [Phone number]